If you want to return something you bought at Gap Factory or Banana Republic Factory, you have to take it to a store connected to that brand. Items purchased on be returned to any Gap Factory store, but not to a Banana Republic Factory or a regular Gap Specialty store.
What makes Gap different from Gap Factory?
There are two different brands: Gap Factory and Gap Inc. The factory’s in-house designers came up with a unique line of casual-chic styles that can’t be found anywhere else. We don’t sell old or broken Gap clothes or clothes that are out of style. Everything you love about the Gap brand will be available at a price you’ll love even more.
You can return the same thing you bought at Old Navy to any Gap store, but you can’t bear the same thing you purchased at Gap.com to a Gap store. Items bought online can’t be sent back or exchanged at our Factory and Outlet stores. Things that say “Mail Only” must be sent back by mail. Please keep this in mind.
Banana Republic’s retail location and its Factory Store
There are only things that can be bought at the Crew Factory Store. If it’s from Banana Republic’s outlet line, it has three diamonds. On Father’s Day, the flok app came out. Customers can now talk to the store owner while shopping in the store, making shopping a better experience. People in the United States who order from Banana Republic Factory don’t need to worry. If you live in Canada and want to have things you buy online from places like Banana Republic Factory sent to your home or office, you have a lot of choices.